Reference

What You Agree To When You Use 7e7711

These terms set out the rules that apply to your account, your transactions, and your use of 7e7711 — including deposits made through bKash, Nagad, and Rocket.

Applies to all account activityCovers bKash, Nagad, Rocket transactionsEligibility depends on local lawUpdated terms override previous versions
7e7711 What You Agree To When You Use 7e7711
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe an action was taken against your account in error, contact our support team directly. We handle terms-related queries through live chat, email, and our in-app message thread. Responses to formal account disputes may take longer than routine queries, but we will acknowledge your message and follow up with a resolution path.

Live Chat Reach the support team instantly through the chat icon inside your account dashboard — available for account and terms questions.
Email Support Send your terms or account query to our support address listed in your account settings. Include your registered mobile number for faster matching.
In-App Message Thread Open a support thread directly inside the 7e7711 mobile interface. Your message history stays attached to your account for reference.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and is not sold or shared with third-party marketing services. If you want to request a change to your registered details — such as updating a linked Nagad or Rocket number — you do this through the verified account settings flow, which requires OTP confirmation to your registered mobile. Account closure requests are accepted in writing via email or live chat.

Data Retention

We retain account and transaction records in line with our internal policy. Wallet transaction logs for bKash, Nagad and Rocket are kept for audit purposes.

Account Security

Each login uses OTP verification to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update your registered wallet number or personal details, submit a verified request through account settings. OTP confirmation is required at each step.

Who to Contact

For any formal concern about how your data or account is being handled under these terms, reach our team via email or the in-app message thread.

Common Questions About These Terms and Conditions

These are the questions we hear most often about account rules, wallet conditions, and what happens when something goes wrong. If your question is not here, live chat is the quickest route to a direct answer.

Yes. These terms apply to every transaction on your account, whether processed through bKash, Nagad, Rocket, or any other accepted method. Wallet name matching rules apply across all of them.

Duplicate accounts are closed under our one-account rule. If this happened by mistake, contact support before any activity takes place on the second account to avoid a balance forfeiture.

We may update these terms at any time. The current version is always the one on this page. Continuing to use your account after an update means you accept the revised conditions.

Send a closure request via email or through the in-app message thread. Confirm your registered mobile number in the message so our team can match and process it promptly.

Access depends on your local law and eligible region. These terms do not override local legal restrictions. Check your own eligibility before registering or making any wallet transaction.

Withdrawals are held when the sending wallet name does not match your registered account name. Submit identity documentation as requested and our verification team will review and resolve the hold.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.